FAQs

🐝 Returns & Exchanges

We want you to love your purchase!
If something isn’t quite right, eligible items may be returned within 30 days of the shipping date for a refund to your original payment method.

Please note:

  • Yarn must be unused, unwound, and in its original packaging to qualify for return.

  • PDF patterns and digital downloads are non-returnable and non-refundable.

  • Collective items follow the return policy of the partner brand they ship from.

To start a return, contact us at 1MoreRowDesigns@gmail.com with your order number and item details, and we’ll guide you through the process.

 

🐝 Shipping & Free Shipping Threshold

We offer free shipping on yarn orders over $75 (before tax and discounts) to U.S. addresses. This offer applies to Wool Honey yarns only.

If your order includes Collective items, please note that these ship directly from our partner brands and are not eligibletoward the free shipping threshold. You’ll see separate shipping charges at checkout for those items.

All Wool Honey yarns ship from our studio on Long Island, NY, and we do our best to pack and send your order within 2–3 business days.

*Shipping is not charged on patterns (digital downloads).

 

Wearables (hoodies, tees, tanks)

Garments are printed and shipped from Printful.

The Hive

Giving Back With Every Skein

Our name was inspired by the bees — small, hardworking, and essential to everything that blooms.
That’s why we’re proud to support The Bee Conservancy, donating $1 from every Wildflower Sock skein sold to help protect pollinators and their habitats.
When you knit or crochet with Wool Honey, you’re creating beauty that ripples outward — from your hands to the hive.

Each skein of Wool Honey yarn is hand-dyed in small batches, resulting in subtle variations that make your project one of a kind. Colors may appear differently across screens and lighting — that’s part of the handmade charm.